Concierge Service
YOUR PERSONAL GUIDE TO BITCOIN
TAILORED SESSIONS
Zero to Hero
Receive personalised support at every step of your Bitcoin journey. Whether you need a one-time booking or ongoing sessions, our concierge team are here to help.
One-on-One Consultations
Discuss related topics including secure storage solutions customised to your needs.
White Glove Support
Step into self-custody with confidence, set up your hardware wallet and master key management with hands-on sessions.
HOW IT WORKS
Simple and Flexible
1. Choose a convenient time.
2. Provide some basic information.
3. Complete the checkout.
* Book up to 3 sessions a month, while spaces are available.
OUR TEAM
Experienced Bitcoin Advisors
Our concierge team are dedicated Bitcoiners, each bringing years of experience supporting AmberApp clients. We are open, friendly, and patient professionals committed to helping you set up your Bitcoin life.
TOPICS COVERED
Build your Journey
HANDS-OFF
Concierge Consultations
Tailored Bitcoin Advice: Discuss any Bitcoin-related topics or questions, offering insights to meet your needs.
Comparative Analysis: Dive into the specifics of hardware wallets and storage solutions. Find out which products best suit your security needs.
Key & Seed Management: Understand the importance of your private keys and seed words. Discover best practices to keep your assets secure.
Technical Guidance: From UTXO management to Bitcoin nodes, our team are here to ensure you manage your Bitcoin life efficiently and securely.
Digital Inheritance: Guidance on how to securely plan for the transfer of digital assets to heirs, ensuring your bitcoin can be accessed by your beneficiaries. Coming Soon
30mins
HANDS-ON
White Glove Concierge
Wallet Setup: Comprehensive support in setting up your mobile, desktop, or signing devices, tailored to your comfort and security needs.
Seed Security: From offline generation to secure backups, we help you safeguard your seeds.
Advanced Wallet Configurations: Setup single-signature or multi-signature wallets, along with passphrase techniques to enhance your privacy and security.
Dedicated Device Assistance: Whether it's setting up a new signing device or configuring an existing one, our white glove service handles it all.
Firmware & Software Verification: Ensure the integrity and authenticity of your devices and applications to prevent tampering or access.
60mins
